1. PRIVACY POLICY
This Privacy Policy applies to the wintertime.com.my website and/or times when you share your personally identifiable information with us through other voluntary means (the “Site”). We value our customers’ privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner. We are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”). By visiting the Site and/or using the products and services made available to you on the Site, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully. Our business is constantly evolving and our Privacy Policy and the Site and our Terms & Conditions will also evolve. We may email periodic reminders of our notices and terms of business, unless you have instructed us not to, but you should check our Site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Site’s Terms & Conditions.
2.WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES THE SITE COLLECT?
Here are the types of information we gather:
Automatic Information. For each visitor to our Site, our server automatically recognizes information regarding the customer’s domain name (or that of the visitor’s access provider) but not the email address. We may also automatically collect other non-personal information such as the type of browser you are using, the address of the website from which your visit originated, the operating system you are using, the domain name of your internet service provider, and the pages you visit on the Site and the duration of your visit.
Information you give us. We also collect and aggregate information volunteered by customers such as when you communicate with us electronically.
Cookies. Winter Time uses cookies and web beacons (also referred to as web bugs, pixel tags or clear GIFs) to manage the Site and email programs. We do not use cookies or web beacons to collect or store personal information. A cookie is a small file placed on your computer when you visit a website. Its purpose is to manage your website experience and allow for customization of the web pages presented to you when you return to the website. Web beacons are small bits of computer code that allow a website owner to track the actions of users on the site and recipients of email communications. Cookies and web beacons help us understand how consumers use the Site and email so we can design better services in the future. Winter Time may use cookies and web beacons to measure the effectiveness of our online advertising initiatives and determine the correlation between Winter Time customers and the online sites they visit.
Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your transaction by clicking Place Order Now. Such contact details and data may be used to contact you to enquire why you did not complete your transaction.
3. HOW DOES WINTER TIME USE THE INFORMATION IT COLLECTS ABOUT CUSTOMERS?
Information about our customers is an important part of our business, and we are not in the business of selling or renting it to any third party. We will not disclose any of your personal data to any third party without your consent. We share customer information only on a limited basis and with our parent company and affiliates. We use the information that we collect to improve the content of our Website by incorporating information that is relevant to our customers.
- to notify customers about updates to our Website;
- to provide you with information and/or updates on our products, services, upcoming promotions offered by us and/or events organised by us and selected third parties which may be of interest to you from time to time;
- to process your online orders, including the sending of e-mails and/or text messages to inform you of delivery status;
- to contact you if there is any problem with any of your orders or for other logistical reasons;
- to administer and process any payments related to products, services and/or facilities requested by you;
- to contact customers for marketing and sales purposes that are related specifically to their needs and interests;
- to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us;
- for direct marketing purposes via SMS, phone call, email, fax, mail, social media and/or any other appropriate communication channels to members of our loyalty programmes in accordance with their consent;
If you do not wish to receive such mailings and email updates, or otherwise wish to remove your name from our list, please contact us.
4.CHANGES TO YOUR PERSONAL INFORMATION
You can make changes by logging in to your Winter Time account and going to the Profile Page in My Account.
5.LINKS TO THIRD PARTY WEBSITES
Certain activities through the Site, such as special promotions, may be linked with those from other unrelated third party companies that offer you the option to share your personal information with the third party. We will not share your personal information with those third party companies; only you can if you make that choice. Links provided on the Site to third party websites are provided as a convenience to you and we do not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about any third party sites that may be accessible through the sites. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not this Privacy Policy. Some third party companies may choose to share their personal data with us; that sharing is governed by that third party company’s privacy policy.
6.HOW SECURE IS INFORMATION ABOUT YOU?
We are committed to offering our customers a safe and secure environment. Our servers utilize SSL (Secure Sockets Layer) encryption technology to help protect your personal information. By using an SSL-compatible browser such as Microsoft Internet Explorer, Firefox, Chrome and Opera, you can help ensure that your personal identifiable information is unavailable to unauthorized users and processed confidentially. In the unlikely event that we believe that the security of your personally identifiable information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate or required by law, we would endeavour to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.